PRIVACY POLICY
Welcome to La Clave Coffee
At La Clave Coffee, we value the trust of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share the information obtained through our website, http://www.laclavecoffee.com, as well as the rights our users have regarding their personal data.
By accessing and using our website or making a purchase, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following information when you visit our website or make a purchase.
Contact Information
Full name
Email address
Phone number
Shipping and billing address
Order Information
Products purchased
Order history
Purchase preferences
Order status
Technical Information
When you browse our website, we may automatically collect:
IP address
Browser type
Operating system
Device type
Date and time of access
Pages visited
Time spent on the website
Information collected through cookies and similar technologies
Payment Information
For security reasons, La Clave Coffee does not store complete credit or debit card information. All payments are securely processed through authorized payment service providers that comply with internationally recognized security standards.
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2. How We Use Your Information
We use the information we collect to:
Process orders
Manage payments
Coordinate shipments
Provide customer support
Respond to inquiries
Send order confirmations
Provide order status updates
Improve our website and customer experience
Prevent fraud
Comply with legal and tax obligations
Send promotional offers and updates, when you have given your consent
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3. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies allow us to:
Remember your preferences
Keep you signed in
Analyze website traffic
Improve website performance
Personalize content and promotional offers
You may disable or delete cookies through your browser settings; however, doing so may affect certain website features.
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4. Sharing Your Information
La Clave Coffee does not sell, rent, or trade your personal information.
We may share your information only when necessary with:
Payment processors
Shipping and delivery service providers
Technology providers that support our website
Authorized analytics and marketing service providers
Government authorities when required by law
All third-party service providers are required to protect your information and use it only for the purposes for which it was shared.
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5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Although no method of transmission or storage is completely secure, we continuously work to maintain the highest reasonable level of security.
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6. Data Retention
We retain personal information only for as long as necessary to:
Comply with legal obligations
Resolve disputes
Maintain business records
Provide customer support
Afterward, your information will be securely deleted or anonymized when appropriate.
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7. Your Rights
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal data where legally permitted
Object to certain processing activities
Withdraw your consent to receive marketing communications
Requests may be submitted using the contact information provided below.
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8. Marketing Communications
We will send promotional emails, special offers, and company updates only if you have chosen to receive them.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
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9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
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10. Third-Party Links
Our website may contain links to third-party websites.
La Clave Coffee is not responsible for the privacy practices, policies, or content of those external websites.
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11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will become effective upon publication on this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
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12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
La Clave Coffee
Email: mailto:laclavecoffee.contact@gmail.com
Website: http://www.laclavecoffee.com
Instagram: @laclavecoffeeandmore
We are committed to responding to privacy-related inquiries and requests within a reasonable timeframe and in accordance with applicable laws.